Returns & Exchanges
We want you to be completely satisfied with your Carrera® purchase, which is why we offer a 30-day window for returns on all unworn items in their original packaging. Please ensure all security tags and protective films remain intact to qualify for a full refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid UPS shipping label provided via email.
Pack Your Items
Securely place the eyewear in its original case and box, ensuring all accessories like microfiber cloths and certificates are included.
Drop Off & Refund
Drop your package at any authorized UPS location; your refund will be processed to the original payment method within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing